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Trezor Suite Issues

Trezor Suite Issues

Solve your access, funds, and passphrase issues.

Missing Funds from Account

Where is my Ethereum?

Common issues and troubleshooting steps for Ethereum in Trezor Suite

I don’t see my crypto

What to do if you do not see your crypto in the Trezor Suite application

My crypto hasn’t arrived

Common reasons why funds sent to your Trezor have not arrived

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Backup & Recovery

Commonly misspelled wallet backup words

Commonly misspelled wallet backup words

Trezor recovery issues

Common issues with your Trezor recovery seed

Passphrase & hidden wallets issues

Common issues related to hidden wallets and passphrases

Pending & Failed Transactions

Can I cancel or reverse a transaction?

My transaction is still pending

Learn about pending transactions and how to fix them

I can’t sign my transaction

Common issues related to being unable to sign transactions with your Trezor device