- Set up your Trezor
- Basics
- Trezor Suite
- Introducing the new Trezor Suite
- Download & verify Trezor Suite
- Getting to know Trezor Suite
- Trezor Suite settings
- Trezor on Android
- Move crypto to Trezor
- Transitioning to new Windows certificates for Trezor Suite
- Installing Trezor Suite on Linux
- Installing Trezor Suite on MacOS
- Installing Trezor Suite on Windows
- Trezor Model One
- Trezor Model T
- Trezor Safe 3
- Trezor Safe 5
- Hardware wallet basics
- Trezor Basics
- Next Steps
- What is multisig?
- What is a change address?
- What is a UTXO?
- What are BIPs & SLIPs?
- What is BIP32?
- Pay-to-Script-Hash (P2SH)
- Pay-to-Public-Key-Hash (P2PKH)
- Trezor blockbook explorer
- Lightning Network
- What is coinjoin?
- What is BIP44?
- What is BIP39?
- Bitcoin Halving 2024
- What is the blockchain trilemma?
- What is an NFT?
- What are smart contracts?
- What is Layer 2?
- What are Destination Tags?
- What are dApps?
- Coins vs Tokens
- Moving Funds from Exchanges
- Trezor Suite
- Managing your Accounts
- Managing your Crypto Assets
- Transaction Properties
- Updating Trezor Device Firmware
- Trezor Suite Advanced Features
- Full node via Electrum server
- Use OP_RETURN in Trezor Suite
- What is Taproot?
- Sign & Verify
- Coin control in Trezor Suite
- Locktime in Trezor Suite
- Deprecation and removal of standalone Trezor Bridge
- Custom backend in Trezor Suite
- URI handlers for bitcoin payments
- Address hierarchy
- Experimental Features in Trezor Suite
- Security & Privacy
- Security Best Practices
- How Trezor Keeps you Safe
- Personal Security Standards
- Trezor Advanced Security Measures
- Tor in Trezor Suite
- Trezor Password Manager
- Encrypt PIN with MicroSD card
- Create wipe code to erase device
- Trezor Connect
- What is GPG?
- Udev rules
- Create a wallet with Multi-share Backup
- What is U2F?
- Trezorctl on MacOS
- Seedless Setup
- What is Shamir backup?
- SSH with Trezor
- Trezorctl on Windows
- Recover a wallet with Shamir backup
- What is FIDO2?
- Using trezorctl commands
- What is coinjoin?
- Unlocking the bootloader on Trezor Safe devices
- Retrieve Dropbox passwords from Password Manager
- Backup & Recovery
- Supported Coins
- Supported coins
- Bitcoin
- Bitcoin testnet
- Zcash (ZEC)
- Staking Cardano (ADA) on Trezor Devices
- XRP on Trezor Devices
- Monero (XMR) on Trezor Safe 5, Trezor Safe 3 and Trezor Model T
- Solana (SOL) on Trezor Safe 5, Trezor Safe 3 and Trezor Model T
- Polygon in Trezor Suite
- Stake Ethereum (ETH) in Trezor Suite
- Deprecated coins
- What is BNB token and BNB Smart Chain?
- Optimism, Arbitrum One & Base in Trezor Suite
- Staking Solana in Trezor Suite
- Trezor Suite Lite
- What is Trezor Suite Lite?
- Transaction History in Trezor Suite Lite
- Balances Mismatch
- Trezor Suite Lite with Multiple devices
- Public keys (XPUB) in Trezor Suite Lite
- Trezor Suite Lite FAQs
- Trezor Suite Lite features
- Verifying Trezor Suite Lite Addresses
- Security Tips for Trezor Suite Lite
- Trezor firmware authenticity check on mobile
- Passphrase wallets in Trezor Suite Lite
- Send bitcoin in Trezor Suite Lite
- Third-party wallets
- Device Issues
- Trezor Suite Issues
- Coins & Tokens
- Third-party wallets
- Order & Shipping FAQ
- Where to buy Trezor
- Can I get a discount?
- Can I pick up my order?
- Where do you ship from?
- Is it safe to buy a Trezor on Amazon?
- Why is my box different from what is shown on the website?
- My product stopped working correctly, can I get a replacement or a refund?
- I got my Trezor from a reseller and it stopped working, can you replace it?
- Can you check if a device is genuine by its serial number?
- Can I add an item to an existing order?
- Can I change my invoice?
- Can I purchase as a company (without paying VAT)?
- Can I return an opened product?
- Orders & Payments
- Shipping & Delivery
- Warranty & Returns
- Partner Portal
- Product Updates
- Device Firmware Updates
- Firmware changelog
- Bootloader changelog
- Trezor device firmware update March 2025
- Trezor device firmware update February 2025
- Trezor device firmware update January 2025
- Trezor device firmware update September 2024
- Trezor device firmware update August 2024
- Trezor device firmware update July 2024
- Trezor device firmware update June 2024
- Trezor device firmware update March 2024
- Trezor device firmware update December 2023
- Trezor device firmware update November 2023
- Trezor device firmware update April 2023
- Trezor device firmware update March 2023
- Trezor device firmware update November 2022
- Trezor device firmware update August 2022
- Trezor device firmware update January 2022
- Trezor device firmware update December 2021
- Desktop Application Updates
- Trezor Suite update April 2025
- Trezor Suite update March 2025
- Trezor Suite update February 2025
- Trezor Suite update January 2025
- Trezor Suite update December 2024
- Trezor Suite update November 2024
- Trezor Suite update October 2024
- Trezor Suite update September 2024
- Trezor Suite update August 2024
- Trezor Suite update July 2024
- Trezor Suite update June 2024
- Trezor Suite update May 2024
- Trezor Suite update April 2024
- Trezor Suite update March 2024
- Trezor Suite update February 2024
- Trezor Suite update January 2024
- Trezor Suite update December 2023
- Trezor Suite update November 2023
- Trezor Suite update October 2023
- Trezor Suite update September 2023
- Trezor Suite update August 2023
- Trezor Suite update July 2023
- Trezor Suite update June 2023
- Trezor Suite update May 2023
- Trezor Suite update April 2023
- Trezor Suite update March 2023
- Trezor Suite update February 2023
- Trezor Suite update December 2022
- Trezor Suite update November 2022
- Trezor Suite update October 2022
- Trezor Suite update September 2022
- Trezor Suite update August 2022
- Trezor Suite update July 2022
- Trezor Suite update June 2022
- Trezor Suite update April 2022
- Trezor Suite update March 2022
- Trezor Suite update February 2022
- Trezor Suite update January 2022
- Trezor Suite update December 2021
- Trezor Suite update November 2021
- Forum
User data protection
SatoshiLabs has always had a strict policy in handling customer data. Generally, SatoshiLabs does not store any data about its users' devices, activity or personal data.
TABLE OF CONTENTS
- Trezor device
- Trezor device packaging barcode
- Trezor device packaging QR code
- Trezor Suite
- Orders and privacy policy
Trezor device
SatoshiLabs does not track any of its devices so the device and all of its hardware is never connected to the user and completely interchangeable.
Trezor device packaging barcode
Trezor device packaging has a barcode on its backside (for Trezor Model T down on the bottom of the package). This barcode is specific for the product and is usually only relevant for warehouses and customs offices.
Trezor device packaging QR code
The QR code on the side of packaging is unique, it specifies the origin of the device included in package (batch number, day of manufacturing). In other words, it only provides information about distribution channels. QR code is not connected to device by any mean and after unboxing it can not be tied to any device or user.
Trezor Suite
- SatoshiLabs does not permanently log any user data.
- Trezor Suite only stores user data locally (Labels can be stored on Dropbox, or users can choose to store them locally)
- Wallet addresses, XPUB etc are only used in real time, i.e., transmitted to the backends whilse using your Trezor device.
- If you opt in to anonymous data collection, this is only ever used for development purposes.
- You can read more about anonymous analytics in the Trezor documentation.
Orders and privacy policy
SatoshiLabs intentionally damages order data including name, address and telephone number.