My transaction is still pending

TABLE OF CONTENTS
  • Pending transaction
  • Replace-by-fee (RBF)
  • Bitcoin
  • Ethereum


 

Pending transaction

A "pending" transaction is a transaction that has not yet been included in the blockchain and is included in the mempool where it stays until it receives the first confirmation. Until a transaction has been included in the blockchain, it cannot be considered final. 

The fee amount sent with a transaction has an effect on the confirmation time. If the fee is set too low, the transaction can stay pending for a longer time period - or it may not be confirmed at all. 

An appropriate fee for a specific cryptocurrency can be estimated using transaction fee estimators that can be found online. 

Pending transactions are considered unsafe, as the transaction may never be confirmed or it may be replaced with another transaction. Therefore, it is advised to wait until a transaction has been confirmed before accepting it as completed.

Trezor Suite will show a transaction as pending if it has not yet been included in the blockchain. After a transaction has been confirmed, it will typically receive multiple confirmations soon after. At this point it is safe to accept the transaction as completed.

 

 

Replace-by-fee (RBF)

RBF is a method that allows users to replace one version of a pending transaction with a different version of the same transaction that pays a higher transaction fee. 

The higher fee will motivate the miners to choose your transaction and confirm it earlier. Trezor Suite currently supports RBF for Bitcoin and Ethereum.
 

Bitcoin

  • RBF for Bitcoin was introduced in Trezor Suite version 21.2.2.
  • More information on this method can be found here

 

Ethereum

  • RBF for Ethereum was introduced in Trezor Suite version 21.3.2.
  • More information on this method can be found here


You also have the option to speed up or cancel pending ETH transactions with the 3rd party wallet MetaMask. The "Speed up" and "Cancel" buttons can be found below the pending transaction in the "Activity" tab.

 

 

 
Remember, you need to pay a fee (gas) to be able to speed up or cancel a transaction.

Check out the following video to see how you can use the Bump fee feature in Trezor Suite to speed up a transaction, or how to cancel any ETH transaction that is stuck due to a low fee:

 
 
If you require further assistance, please contact us via our chatbot Hal who will help resolve your issue.
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