Own your data like a boss with Trezor

The tech expert was patient and knowledgeable - Worked at a good pace and allowed extra time when needed -

Jan was the agent handling my matter and was always very helpful, empathetic and prompt in response. I think Jan has been the best support agent I have dealt with across all companies including international corporations like Facebook and Bluehost and Shopify. Thanks again for the help and resolving the matter as quickly as possible

Problem with not delivered package has been resolved, error was at the side of UPS. Model 5 is amazing, best HWW I ever had! 👍

Trezor safe 5, clean simple design, enviroment friendly package, easy to use. Had an issue with starting using it, customer service was fast and super helpful. Recommended!

Trezor is a reliable cold wallet provider. I have used Trezor for years and I have not encountered any issues with them. However, their competitor Ledger offers a bit more advanced services. If you just need a simple and minimum risk cold wallet, Trezor would be the choice. If you want to use some advanced feature with crypto, Ledger would be the choice. I use both.

Michelle was very patient. The trezor gadget was giving me alot of problems not responding to my finger but she hung with me until it worked.

The relevant section of the online manual said "not available in your country, contact support". I did so and got a really quick and helpful reply that solved the problem. Excellent service.

I have to say that the team at Trezor was very helpful, fast, and professional. I was frustrated with Ledger after receiving a defected item and couldn’t get any help except a robot. I learned about Trezor after the fact and had a small hiccup when ordering the Trezor Safe 5. But it took no time at all for the their team to take care of the issue and my new wallet arrived. It was very easy to set up and I Love the layout of the whole thing. Thanks to the team and Trezor. I will be ordering 2 more before the end of the year. I recommend anyone looking for a crypto wallet to get with Trezor.

The Trezor application is an improvement over the prior one I used. The instruction set-up team was patient and explained the process and use of the device in a way that was easy to understand. Highly recommended.

Good technical support!

I am illiterate in technological terms and Libor was very patient to guide me through to the process to have my problem solved. I have owed her a lots of thanks.

Outstanding Service. Very Rapid response, and they were very helpful.....Also got a replacement in record time.......KUDOS!!! Z

He was very helpful with all of my questions and needs. He helped me get up and running very quickly with step by step guidance.

Amazing product helping people with self-custody. Great multiplatform and easy to use app for either desktop and mobile.

Trezor support has always been there for me and I"m talking many years now. I find them not only prompt, efficient, easy to understand and above all most helpful.

Prompt and efficient.

Every time I have needed help I have gotten a return email within 24 hours. Thankfully Ive not had any unsufferable situations, but when I have reached out they have been helpful, courteous and timely in their responses. Hat tip to Brian!

What made my experience was ease of resolving the issue.

Excellent quality of support. The only thing I would say is that on the few occasions I want to email Trezor support, I can never find a support email address on your website, and in the end check through my old emails to see if there is one and eventually find it. Also if you could have a 'phishing' email address just to forward phishing emails to (so that you are aware of all the scams out there relating to your company) that would be helpful.

Contacted support for help on options for purchase and delivery. Support researched the situation for my specific need and got back to me immediately with options to solve my problem. I wholeheartedly recommend the Trezor brand and their upgraded secure products.