Great app
Great app, secure. Excellent customer support.
Michael Matos,
9 hours ago
What I learned
I was quite happy to have Michelle as my Trezor Expert, she was at my prior onboarding after purchase of Trezor5. A lot of issues had to be dealt with do to switching from Brave browser to chrome . Because of that, the session took 2 hours instead of 1.She was poised and helpfull until my problem was solved.I felt no pressure and I my questions answered to my satisfaction.
Great Support
Very quick responses to my emails concerning phishing attempts
I'm using trezor since 2021
I'm using trezor since 2021.
There is no second best crypto hardware wallet...
Quick & helpful responses
Quick & helpful responses. Easy instructions on how to resolve problems. Very friendly and helpful. Trezor, I'm your fan!
Trezor friendly interface
I have previous experience as a paper wallet user. Trezor delivers a very friendly interface.
Luiz Carlos Aquino,
3 days ago
Easy to install
Easy to install, easy tu use
Victor Hugo Reyes Nolasco,
3 days ago
Trezor Builds in Confidence and Ease - By Design
Excellent and informative online experience, secure and easy shopping with fast shipping to my door.
Product exactly as described and functions as expected, even for a first timer like me.
Confidence levels are .. high!
Shawn was extremely patient and sort of…
Shawn was extremely patient and sort of lead me by the hand, showing me samples on a Trezor suites screen. I have had conversations with 2 of these Trezor coaches and both of them rate A+. I highly recommend their. One on one sessions.
Patience & expertise were A+…
Nick guided me through the process with clarity & ultra patience!
I received a rapid response from Trezor…
I received a rapid response from Trezor support following a phishing attack and a sleepless night. I was assured that no harm was done. Lesson learnt. Thank you, Trezor
Two remarkable traits in a modern company
The fact I got a device from them that’s so outdated the hardware couldn’t be updated with modern firmware and they were able to help me access old firmware to get to a stage where I needed to be says two things:
1. The company is still relevant and a solid choice simply from being around so long
2. Practical and straightforward customer support no matter the timeline of being a customer = priceless
Chelsea Rusche,
5 days ago
My Trezor stopped working after a…
My Trezor stopped working after a firmware update. Trezor send me a new one for free. Great support! 👍🏼
Honesty and Trust
Trezor family,
Support when you need it during complicated times,when you are buying or sending tokens. The best team I have ever come across, and I have had many cold wallets.Absolutely 💯 when you are having trouble or possible lost coins, dont hesitate to call them, they are humble and extremely Knowledgeable and very technical
Ty for helping me in the worst situation I have ever put myself in when I thought I lost 4k in tokens. Trezor team recovered my coins and at the same time made me feel at ease ty.
Love and light to The Trezor Family
Trevor is good technology with friendly…
Trevor is good technology with friendly helpful professional support
BUILD YOUR CRYPTO EXPERTISE WITH TREZOR EXPERT
My Trusted Trezor Expert is the continuity with my complete Trust in The Blockchain and Cryptology. Hats off to Trezor to incorporate XLM into my Number One Cold Wallet for Self Custody Trezor Safe 5. I owe that success to my Expert Tristan as he again has personally continued to build on my education and use of my Trezor Safe 5. Tristan was able to guide me to easily move off the Stellar XLM linked Wallet to Trezor. He helped me effortlessly set up my Safe 5 and in an intuitive learning session that secured my XLM with XRP. Thank you Trezor for this invaluable service that sets you apart from the rest. Again 5 STARS TO Trezor Expert for making my life in the Crypto Lane enjoyable while adding to my competent expertise.
Excellent Customer Service
I have to say, I've been emailing Libor from Trezor support with lots of questions all day, and he's been super helpful responding back (with all the answers I wanted!)
darren strudwick,
last week
Received phishing email
Received phishing email and my doubts were resolved by customer service very quickly !
Trezor is great !
Guillermo Perez,
last week
Slight delay with my order
Slight delay with my order, but was advised and received in the mail a few days later. Good product and good support
Unconditional support from Trezor support
I had an issue with my device's interface a few days ago. It wasn't software-related, but it was directly linked to a lack of attention on my part. With the quick and attentive support from the Trezor support team, I was able to resolve my issue and continue with my goal. Thank you very much!
Rodrigo Pamplona,
last week