Information on how to use Trezor with Electum can be found in this article.
If your Trezor device is not detected and you see the following window:
we need to know whether the issue is with the connection in general or if the issue is related to the given wallet only.
If you cannot access Trezor Suite:
Can you access Trezor Suite?
- Try reconnecting your Trezor
- Restart your computer
- Try a different USB cable
- Try a different USB port
- Connect Trezor directly without USB hub or adapter
- Try a different computer
For assistance with any technical problems, or for more information regarding any of our products, please try our chatbot Hal who will help resolve your issue.