All orders are usually processed and handed over to the delivery provider within 1 day. However, estimated delivery times can vary from country to country.
Please note we do not dispatch packages during weekends and public holidays.
Packages shipped out of the EU need to have their customs fees paid separately to the delivery company.
Delivery within the UK and the USA
- Delivered by Royal Mail and Evri in the UK, USPS, and other carriers in the US
- Delivery takes place within 3 to 5 business days after the order is processed and the package has been dispatched. Packages are fully trackable.
Delivery in Europe and to the rest of the world (except the UK and USA)
Within the EU
Standard shipping
- 3-5 business days after the order is processed and the package has been dispatched.
- Shipped with PPL
Express shipping
- 1-2 business days after the order is processed and the package has been dispatched.
- Shipped with DHL and UPS
Non-EU countries
- Operated by DHL, UPS
- Delivery takes place within 2 to 7 business days after the order is processed and the package has been dispatched. Packages are fully trackable.
- Deliveries to non-EU countries may experience delays due to customs procedures.
- Packages shipped from the EU require separate payment of customs fees to the delivery company.
Please note that delivery times are not guaranteed by any courier, as stated in our
Terms and Conditions (section 6.1).
If you require further assistance, please contact us via our
chatbot Hal who will help resolve your issue.