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Expected delivery times

Trezor Safe 3 and Trezor Keep Metal delays: we are currently experiencing difficulties processing and fulfilling certain orders. Our production hasn’t kept up with the overwhelming demand of new Trezor models and accessories, which has severely impacted the rate at which we can ship certain orders. Please check the Trezor Safe 3 and Trezor Keep Metal shipping estimates page for further information.

All orders are usually processed and handed over to the delivery provider within 1 day. However, estimated delivery times can vary from country to country.


Delivery within the UK and the USA:

Standard shipping

  • Available in both the UK and the USA
  • Delivered by Royal Mail and Evri in the UK, USPS and other carriers in the US
  • Delivery takes place within 3 to 5 business days after the order is processed and the package has been dispatched. Packages are fully trackable.


Delivery in Europe and to the rest of the world (except the UK and USA):

Economy shipping

  • Outside the United States and United Kingdom, economy shipping is only available in the EU and several non-EU countries.
  •  Tracking information can sometimes prove limited, but can be tracked here until it leaves the country of origin. After that it can be tracked on the website of the postal service in your country, if available. 

Standard shipping
  • Available in the EU and non-EU countries
  • Operated by UPS.
  • Tracking information can sometimes prove limited.
Delivery time may vary between two days to three weeks depending on your location and your national post service.

 

Please note that delivery times are not guaranteed by any courier, as stated in our Terms and conditions  (section 6.1).
 
If you require further assistance, please contact us via our chatbot Hal who will help resolve your issue.