Technical issues
Orders and shipping

Track my order

A tracking ID is assigned to your order once the order status is “shipped”.
 

Orders which have been paid for are processed within 24 hours during business days, unless otherwise stated during checkout.
 

Once the order has been shipped, you will receive a notification from [email protected] containing the tracking ID.
 

Parcels sent using UPS can be tracked here and parcels sent by Standard shipping can be tracked here while in the country of origin and then through your local postal service’s website.
 

Orders to the USA and the UK can be tracked using your local postal service’s website.

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