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Accessories
Cases, seed plates, cables & more
Bundles
All you need in one pack
Download & verify Trezor Suite
Get started with the Model One
Get started with the Model T
What is a hardware wallet?
Where are my coins stored?
Public & Private Keys
Ethereum & ERC20 tokens on Trezor
Receive crypto in Trezor Suite
Update Trezor device firmware
How to use a recovery seed
Standard & hidden wallets
Common security threats
Move crypto to a wallet with a new seed
Recover wallet on Model One
Recover wallet on Model T
Supported coins
Cardano (ADA) on Trezor Model T
Monero (XMR) on Trezor Model T
What is Trezor Suite Lite?
Trezor Suite Lite FAQs
Trezor Suite Lite Features
Third party apps and Trezor
Exodus and Trezor
MetaMask and Trezor
Become a Trezor reseller partner
For affiliates
Integrations
Firmware changelog
Bootloader changelog
Connect & learn from our community.
Got an issue?
Go to Support
Trezor Suite doesn’t see my device
Troubleshooting steps to take if your device is not recognized by Trezor Suite
Using Trezor after a long time
Learn what to do if you haven't used your Trezor in a long time
I don’t see my crypto
What to do if you do not see your crypto in the Trezor Suite application
My crypto hasn’t arrived
Common reasons why funds sent to your Trezor have not arrived
I can’t sign my transaction
Common issues related to being unable to sign transactions with your Trezor device
Is my coin supported?
Learn which coins are supported by your Trezor device.
Return policy
Learn about Trezor Shop's return policy
How to cancel an order
Learn how to cancel an order placed on Trezor Shop
Confirmation email not received
What to do if you have not received your conformation email from Trezor Shop
Card payment issues
Troubleshooting steps for issues with card payments on Trezor Shop
Where is my package?
What to do if you shipment from Trezor Shop is delayed
How to reset your PIN
Firmware update issues
Where is my Ethereum?
Trezor recovery issues
Trezor Suite trade issues
Third party wallet connectivity issues
Issues with MetaMask
Issues with Ronin
Warranty & Refund policy
Privacy policy
Where to buy Trezor
Trezor Shop payment options
Customs fees
Track my order
Refund process
Item missing from package
Package returned to sender
Feeling confused?
Go to learn
Don’t see your issue?
Go to Trezor forum
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