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First Steps

Get your Trezor set up and running.

Trezor 101

Learn the Basics

Trezor Suite app

Manage all your coin & fund activity.

Security & Privacy

Protect your coins & safety with Trezor.

Trezor Recovery

Learn how & why to recover your Trezor.

Find out which coins your Trezor supports.

Supported Coins

Connect your Trezor to other software & apps.

Third Party Apps

Discover all for media, developers, affiliates & more.

Partner Portal

Product Updates

All updates in one place.

Learn

Device Issues

Connect and update your Trezor.

Solve your access, funds, and passphrase issues.

Trezor Suite Issues

Get answers to common issues with coins and tokens

Coins & Tokens

Troubleshoot connectivity and linking issues.

Third Party Wallets

Troubleshoot connectivity and linking issues to third party wallets.

Learn how & where to buy Trezor products.

Pre-order FAQs

Orders & Payments

Resolve payment & transaction issues.

Delivery & Tracking

Find out where your order is now.

Get the details of our return and refund policy.

Warranty & Returns

Warranty, returns & refunds

Support

Search, find, and solve common issues with Trezor hardware wallets, Trezor Suite, using crypto, and more.

Support | Trezor Knowledge Base

Trezor Suite doesn’t see my device

Using Trezor after a long time

I don’t see my crypto

My crypto hasn’t arrived

I can’t sign my transaction

Is my coin supported?

Return policy

How to cancel an order

Confirmation email not received

Card payment issues

Where is my package?

Trezor Model T

Trezor Model One

Compare Trezors

Trezor Suite

Accessories

Blog

Privacy and Security

About Company

Knowledge Base

Forum

FAQs

Terms of Use

Affiliate Program

Reseller Program

Resellers

GitHub