Own your data like a boss with Trezor

Technical support was great in helping me resolve the issue I was having. The technicians I communicated with were knowledgeable, professional and friendly.

My model 1 has been doing its thing a long time now. Works every time, had to reach out to the support team recently and Libor got me sorted out. Just wanted to say thanks to all at Trezor.

Helpful, clear questions and prompt answers

Libor did an amazing job with some direction I needed. I would highly recommend a Trezor product.

One of your employees helped me with my issue, which was very complicated. Libor exchanged 19 emails with me, which lasted a week and I am very thankful for that.

Lidus was a great help! I heard back immediately from him. Thank you!

I received my Trezor safe and it probably got tossed around during shipping and caused the packaging to puncture so I mentioned it to customer service and I got a quick refund not questions asked. The device probably was okay but I didn't want to take a chance using it.

Trezor is an outstanding company. Great products and customer service. Would highly recommend using their hardware devices and backup solutions.

The help is so complete in all ways. Fast, exact information... very pleased .

Great customer service

Solid way to securely handle your coins. Easy to use and fast customer service.

The support team was great helpful and responsive and creative with the suggestions. Especially Libor

The support was very helpful. With the respond time and creativity of assistance

I had a great experience with Trezor support. Jack was extremely helpful, professional, and patient throughout the whole process. He took the time to understand my issue and guided me step by step until it was completely resolved. I really appreciate the excellent customer service and personal attention. Thank you, Jack, for your help! I’m very happy with the support I received from Trezor and would definitely recommend them.

Libor at Trezor Support was as helpful as he could be. The links gave a lot of valuable information, and it will be very useful to read later.

I'm not sure if I'm supposed to disclose this, but they refuned the money for a mistake of a purchase and they didn't allow me to send back the device. I felt guilty for purchasing it to in the first place, however it was nice they refunded the money. I feel badly that I couldn't actually return the device. But they are protecting their repuation making sure no devices could possibly be tampered with so it makes sense. Its a good company.

The speclalist was patient with me though the whole problem was of my doing.

Trezor’s literally the best. I messed up and gave them a wrong address, and it was delivered to some random person in Midlands. They didn’t hesitate a minute and send me over a new parcel with everything I’ve purchased completely for free and I got it in 2 days. The best customer service I’ve ever experienced.

Lidus and his team from Trezor helped me get my crypto back that was stuck in a stacking pool. It took about 6+ months and lot of chatting back and forth but in the end they did help me retrieve ALL my crypto back! I am so relieved. Good work of Lidus and his team.

I really appreciated the way my situation was handled. I needed to return my wallet for a refund, and throughout the process I received kind, patient, and genuinely personalized responses to my many questions. The customer service was exceptional and made the whole experience so easy. I’ll return in a heartbeat the next time I need a wallet!