Own your data like a boss with Trezor

Good stuff! The new information given was done well but a bit too fast at times as I found myself trying to catch up during certain times.

Trezor products are great!

It's very simple, The customer service that I have received has been fantastic. I've always been a savvy investor but not the most tech savvy.. LOL. With the upcoming economic reset security for your cryptocurrency is Paramount. I feel very comfortable and trusting that security to your company. Thank you

I havent used Tresor much but finding it easy and good

Simple, clear and specific instructions. Fast responses. Amazing technical support ! Thank you Libor

It's important to me to know that when I need help in the potential minefield of Self custody, I can reach out to the Trezor help desk and get more than a robot. This wasn't the first time I have been helped over the years. This is the extra that makes me trust and use my Trezor hard wallet. Appreciated!

Excellent step by step walkthrough frm John, appreciated his patience and help.

Tristan was excellent in providing help and support.

Good job good service thanks

I want to take a moment to write a message of appreciation regarding Shawn, your specialist in Trezor. Please forgive the delay in sending this—my mother recently suffered a fall and has required multiple tests, which has taken much of my focus. Otherwise, I would have shared this much sooner. What I can say about Shawn is that he went above and beyond any expectations I had when first reaching out to your company. I’ve had many consultations over the years, but Shawn, without question, stands out as the best representative I’ve ever worked with. His ability to explain clearly, connect personally, listen attentively, and truly understand my concerns and apprehensions is rare. You don’t come across people with his complete skill set very often. I’m especially grateful that Shawn took the time to meet me where I am—as someone who is still new to all of this—and that he showed genuine concern for my situation. Even as unexpected personal matters arose, he remained patient, flexible, and supportive. For that, I am deeply thankful, and it is something I won’t forget. I cannot speak highly enough of Shawn’s customer service—it is absolutely A+. If you need someone who can connect with any type of customer, Shawn is that person. Too often, companies hear only the negative feedback. I want to make sure it’s recognized that Shawn is exceptional at what he does. He made me feel both heard and valued, which means a great deal. For any future consultations with your company, I would gladly and specifically request Shawn again. And if there is anything I can do to help promote or support your company in return, please let me know. I remain very grateful for the help I’ve received. Respectfully, Shawn Snider

Very knowledgeable and listened to and answered my questions.

I was hesitant but the instructions were very clear.

I appreciate the quick response and answer to what was probably a very simplistic question. Trezor was highly recommended to me by a fellow crypto trader and has very high reviews by many experts, and apparently rightfully so. Thank you

Fast and uncomplicated delivery. Installation and handling of the Safe 5 is well described, and the Desktop app is clearly structured.

I am new to the world of cryptocurrency, and was advised by my financial guru to get a Trezor wallet. I have benefited greatly from having 2 sessions with a Trezor expert who was both knowledgeable and personable.

Excellent service et support technique

After reading the less than fair one star reviews and owning a Trezor Safe 5 myself and about to order two more. I have found Trezor Safe 5 to be a highly secure hardware wallet. The company should be commended for their coding and firmware being open source, in fact the entire device is open source meaning that the company and product is totally transparent and researchable.

Had a very good experience with the help received from Trezor help team, specially Jakub who took things in his hands and gave a prompt and timely resolution, Thanks !!

Reliable service,fast support.The bot is working very good, questionnaire is perfect and helpful.

I have interacted with Trezor Customer Support for years, and my entire experience has been excellent. They have very knowledgeable experts, and all my requests have been answered to my satisfaction.