All articles
- Trezor devices
- Trezor Suite
- Connecting to Trezor Suite for web
- Update Trezor firmware
- Trezor Suite Desktop
- Biometric authentication
- Connect Trezor Suite to your node
- Getting to know Trezor Suite
- OS requirements for Trezor
- WalletConnect in Trezor Suite
- Download & verify Trezor Suite
- Installing Trezor Suite on MacOS
- Installing Trezor Suite on Windows
- Installing Trezor Suite on Linux
- Using Trezor Suite to manage your wallet
- Manage accounts in Trezor Suite
- Trezor Suite settings
- Addresses & transaction history
- Discreet mode in Trezor Suite
- Tor in Trezor Suite
- Multiple accounts in Trezor Suite
- Standard & Passphrase wallets
- Use new address for each transaction
- Labels in Trezor Suite
- QR codes in Trezor Suite
- Coin control in Trezor Suite
- Address hierarchy
- Locktime in Trezor Suite
- Managing Ethereum & ERC-20 Tokens in Trezor Suite
- Managing BNB Smart Chain & BEP-20 Tokens in Trezor Suite
- Transaction fees in Trezor Suite
- Replace-by-fee (RBF) Bitcoin
- Replace-by-fee (RBF) Ethereum
- Update Trezor device firmware
- Bitcoin-only firmware on Trezor
- Downgrade firmware Model One
- Downgrade firmware Model T
- Downgrade firmware Trezor Safe 3
- Downgrade firmware Trezor Safe 5
- Experimental Features in Trezor Suite
- Custom backend in Trezor Suite
- Deprecation and removal of standalone Trezor Bridge
- Full node via Electrum server
- Sign & Verify
- Trezor on Android
- Transitioning to new Windows certificates for Trezor Suite
- URI handlers for bitcoin payments
- Use OP_RETURN in Trezor Suite
- Trezor Suite Lite
- What is Trezor Suite Lite?
- Trezor Suite Lite features
- Security Tips for Trezor Suite Lite
- Trezor Suite Lite FAQs
- Send bitcoin in Trezor Suite Lite
- Transaction History in Trezor Suite Lite
- Verifying Trezor Suite Lite Addresses
- Public keys (XPUB) in Trezor Suite Lite
- Trezor FW authenticity check failed on mobile
- Trezor firmware authenticity check on mobile
- Balances Mismatch
- Passphrase wallets in Trezor Suite Lite
- Trezor Suite Lite with Multiple devices
- Backups & recovery
- General standards
- How to use a wallet backup
- Move crypto to a wallet with a new wallet backup
- Single-share Backup on Trezor
- SLIP39 FAQs
- Advanced recovery on Model One
- Check wallet backup on Model One
- Check wallet backup on Model T
- Check wallet backup on Trezor Safe 3
- Check wallet backup on Trezor Safe 5
- How to wipe your Model One
- How to wipe your Model T
- How to wipe your Trezor Safe 3
- How to wipe your Trezor Safe 5
- Recover wallet on Model One
- Recover wallet on Model T
- Recover wallet on Trezor Safe 3
- Recover wallet on Trezor Safe 5
- Advanced wallets
- Trezor Keep Metal
- Sending, receiving & staking funds
- Third-party wallet apps
- Trezorctl
- Bonus tools
Guides
Clear, step-by-step instructions for every task
- Supported assets
- Basics
- Glossary
- What is self custody?
- What is a hardware wallet?
- What is a Trusted Display?
- Trezor fundamentals
- Coins vs Tokens
- What is an NFT?
- Where are my coins stored?
- Public & private keys explained
- Keeping your wallet backup safe
- Trezor blockbook explorer
- What are smart contracts?
- What are dApps?
- What is a stablecoin?
- Advanced
- Security & privacy
- How Trezor keeps you safe
- Security & Safety in Trezor
- Trezor hardware: built-in security
- Entropy check
- Past security issues
- Secure Elements in Trezor Safe devices
- Trezor Firmware hash check
- Trezor firmware revision check
- Trezor Model One Firmware installation progress check
- Trezor Safe device authentication check
- Understanding Trezor wallet backups: 12, 20 or 24 words
- Unlocking the bootloader on Trezor Safe devices
- Personal security standards
Learn
Understand the ecosystem behind your Trezor
- Partner portal
- Product updates
- Trezor Expert
Other
Additional resources, insights, and helpful info
- Trezor Beer Fund
- Logistics
- Order & shipping FAQ
- Can I add an item to an existing order?
- Can I get a discount?
- Can I pick up my order?
- Can I return an opened product?
- Can you check if a device is genuine by its serial number?
- I got my Trezor from a reseller and it stopped working, can you replace it?
- Is it safe to buy a Trezor on Amazon?
- My product stopped working correctly, can I get a replacement or a refund?
- Where do you ship from?
- Where to buy Trezor
- Why is my box different from what is shown on the website?
- Orders & payments
- Can I change my invoice?
- Can I purchase as a company (without paying VAT)?
- Card payment issues
- Change email address
- Change or modify an order
- Confirmation email not received
- Crypto payment issues
- Crypto payments on the Trezor Shop
- Double charged for an order
- How to cancel an order
- Order limits and bulk orders
- Order shipping notification
- Privacy policy
- Privacy policy at Trezor
- Trezor Shop payment options
- Why was my order canceled?
- Shipping & delivery
- Warranty & returns
- Troubleshooting
- Coins & tokens
- Device issues
- Common hardware issues
- "Firmware is already installed"
- Firmware update issues
- How to enter PIN on Model One
- How to enter your PIN on Trezor Safe 3
- How to reset your PIN
- Is my device safe to use?
- Trezor FW authenticity check failed
- Trezor Safe device authentication check failed
- Trezor Suite doesn’t see my device
- Using Trezor after a long time
- Warning "Unofficial firmware detected"
- Third-party wallet app issues
- Trezor Suite issues
- Can I cancel or reverse a transaction?
- Commonly misspelled wallet backup words
- Discovery error issue
- Funds sent without your authorization
- I can’t sign my transaction
- I don’t see my crypto
- My crypto hasn’t arrived
- My transaction is still pending
- Passphrase & hidden wallets issues
- Trezor recovery issues
- Trezor Suite trade issues
Support
Troubleshooting, orders, and more
Order & shipping FAQ
Need help with your order or delivery? Find clear answers here
- Can I add an item to an existing order?Orders can’t be modified once placed
- Can I get a discount?All pricing is final at checkout
- Can I pick up my order?All orders are shipped to your address
- Can I return an opened product?Tamper-evident products are non-returnable
- Can you check if a device is genuine by its serial number?Trezor devices don’t have serial numbers
- I got my Trezor from a reseller and it stopped working, can you replace it?Warranty depends on where you purchased
- Is it safe to buy a Trezor on Amazon?Our Amazon stock is securely managed
- My product stopped working correctly, can I get a replacement or a refund?What to do if your Trezor stops working
- Where do you ship from?Find out where Trezor products are shipped from
- Where to buy TrezorPurchase from Trezor or verified resellers
- Why is my box different from what is shown on the website?Security seals and layouts may differ
Stuck? We’ve got you covered.
Our support team and community are ready to assist you.