Trezor Expert Consultation

Reviewing the process of how to use the cold wallet was very helpful. I was able to do some transactions with Robinhood, but I have now been deactived from Robinhood..

I recently experienced an issue with my Trezor Safe 7 and was very impressed with the quick and helpful support I received from Trezor! They responded promptly and worked efficiently to resolve my issue.

Team was patient and respectful when dealing with a 1st time user and novice with such devices. In the end it was a simple and obvious solution, but Andrew was detailed and very patient

Resolved my issue in a timely and professional manner Great job !

They helped me figure things with patinetnce and understanding. Their support and how they operate is next level. Highly recommend Trezor for their hardware and tech support. Really professional 5💚

Most reliable brand of hardware wallets. After 10 years of use of various models, I prefer Trezor devices over the competitors. Support provides clear technical details when asked. The devices and software have improved, and the really old ones still work as reliably as when I first got them.

Responsive and as helpful as can be.

This was my second experience with the Trezor Expert Team for a consultation session. This session was to walk me through the nuts and bolts of how to use, fund, trade and transfer crypto on the Trezor. Once again I give it a 5 star rating and highly recommend this service for anyone new to using a hardware wallet. Thanks Shawn!!!

The Trezor Expert, Nick, was very knowledgeable, pleasant and helpful in a variety of areas related to Trezor's Wallets. He was patient to address my questions. I am also grateful that I was able to communicate with an Expert from Trezor, a Company which I have been a customer of for many many years.

The response was quick and relevant to my question.

I had never bought crypto before, so security is the main priority for me. Shawn was excellent and talked me through the setup of my Trezor cold wallet, explaining the principles clearly. By the end of the session, I finally understood the details and will be using the Trezor 5 to make sure all my crypt assets are safe.

Helpful support, within two mails my missing asset was on my wallet. Thank you so much <3

Trezor responds quickly and clearly. They back their excellent product with prompt, polite, and effective customer service.

GREAT PROFESSIONAL AND REALY HELPFUL.

The help asked for a video and it revealed to the support person what I was doing wrong. I had to wait a few days and that was not so great, but the help was great.

I had an amazing session with Shawn. I was nervous before our call and relaxed and confident after. We got through everything that we needed to and I fully understand what I am doing with my new wallet. Thank you Shawn!!

methodical and thorough. needs to be a little more patient.

I got the Trezor to replace a backup Ledger Nano X that was only a year and a half old before the screen stopped working on it. I’m highly impressed with the Trezor and its quality and your professionalism’s. Soon as my second Ledger becomes faulty I’ll happily be replacing it with another Trezor.

I am very satisfied with my Trezor device. I really like that it supports the Tor integration, which adds an extra layer of privacy when using the additional tools. It’s great to have that option for enhanced security and anonymity. I also appreciate that Trezor can be used to confirm transactions for certain wallets. This gives me extra peace of mind, as I can add another layer of protection and make sure everything is properly secured before approving anything. Another very positive experience for me has been the customer support. They usually respond by the second day at the latest and provide helpful solutions and clear suggestions. Overall, my experience with Trezor has been very good, and I feel safe using it.

Nick, my Trezor Expert was easy to talk with and very knowledgable navigating me through my Mac desktop. I would highly recommend your Trezor Expert experience. So reassuring to know the one on one Trezor Expert is available for self custody Crypto holders. The price is reasonable for the hour session.