When an invalid VAT ID is entered, you will see in the e-shop interface that it was not accepted by our system.
It is possible that our system didn’t reflect a valid VAT ID (it could be too new or there could be a different problem with the database).
You can check the validity of your VAT ID. If your VAT ID is not registered (listed) here, we can't accept it in our e-shop.
If you’re sure that you’ve entered a correct (valid) VAT ID and it is registered in the European database, please submit a ticket here.