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Please verify that your bitcoin transaction has already been confirmed on the blockchain.

We recommend using one of the blockchain browsers where you need to type the destination address provided by our e-shop when paying with Bitcoin.

Suggested blockchain explorers:

https://btc-explorer.trezor.io

https://blockchain.info

If you have used a Globee option as form of payment and facing payment issues, please continue to the form.

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How did you pay?

Transaction ID Please enter transaction identifier from Bitcoin network, Globee, GoPay, or Credit Card.

Order Token Please enter order token found in your invoice or order confirmation email. It is a 30-character long identifier of your order.

Tracking Number This is the tracking number of your package. If your package has not been shipped yet, you will not have a tracking number.

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I consent for Trezor Support to process my data via Freshdesk system and agree to the terms and conditions of the Privacy Policy.

Contact form

Name

Email Address^*

Subject^*

Message^*

How did you pay?

Transaction ID Please enter transaction identifier from Bitcoin network, Globee, GoPay, or Credit Card.

Screenshot of the payment

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Files must be less than 20 MB.

Are you a robot?^*

I consent for Trezor Support to process my data via Freshdesk system and agree to the terms and conditions of the Privacy Policy.