- Trezor devices
- Trezor Suite
- Biometric authentication
- Connecting to Trezor Suite for web
- Update Trezor firmware
- WalletConnect in Trezor Suite
- Download & verify Trezor Suite
- Installing Trezor Suite on MacOS
- Installing Trezor Suite on Windows
- Installing Trezor Suite on Linux
- Discreet mode in Trezor Suite
- QR codes in Trezor Suite
- Experimental Features in Trezor Suite
- Deprecation and removal of standalone Trezor Bridge
- Transitioning to new Windows certificates for Trezor Suite
- Trezor Suite Desktop
- Getting to know Trezor Suite
- OS requirements for Trezor
- Using Trezor Suite to manage your wallet
- Manage accounts in Trezor Suite
- Trezor Suite settings
- Addresses & transaction history
- Multiple accounts in Trezor Suite
- Using a passphrase wallet in Trezor Suite
- Use new address for each transaction
- Labels in Trezor Suite
- Address hierarchy
- Transaction fees in Trezor Suite
- Custom backend in Trezor Suite
- Trezor on Android
- Trezor Suite Lite
- What is Trezor Suite Lite?
- Trezor Suite Lite features
- Security Tips for Trezor Suite Lite
- Trezor Suite Lite FAQs
- Send bitcoin in Trezor Suite Lite
- Transaction History in Trezor Suite Lite
- Verifying Trezor Suite Lite Addresses
- Public keys (XPUB) in Trezor Suite Lite
- Trezor FW authenticity check failed on mobile
- Trezor firmware authenticity check on mobile
- Balances Mismatch
- Passphrase wallets in Trezor Suite Lite
- Trezor Suite Lite with Multiple devices
- Backups & recovery
- General standards
- How to use a wallet backup
- Move crypto to a wallet with a new wallet backup
- Single-share Backup on Trezor
- SLIP39 FAQs
- Advanced recovery on Model One
- Check wallet backup on Model One
- Check wallet backup on Model T
- Check wallet backup on Trezor Safe 3
- Check wallet backup on Trezor Safe 5
- How to wipe your Model One
- How to wipe your Model T
- How to wipe your Trezor Safe 3
- How to wipe your Trezor Safe 5
- Recover wallet on Model One
- Recover wallet on Model T
- Recover wallet on Trezor Safe 3
- Recover wallet on Trezor Safe 5
- Advanced wallets
- Trezor Keep Metal
- Sending, receiving & staking funds
- Third-party wallet apps
- Trezorctl
- Bonus tools
- Supported assets
- Supported coins
- Bitcoin
- Bitcoin
- How a Bitcoin transaction works
- What is a UTXO?
- What is a change address?
- Bitcoin account types
- What is a public key (XPUB)?
- Using Bitcoin Testnet with Trezor
- What is multisig?
- Coin control in Trezor Suite
- Locktime in Trezor Suite
- What is Bitcoin halving?
- Quantum computing and Bitcoin security
- Replace-by-fee (RBF) to speed up a Bitcoin transaction
- Bitcoin-only firmware on Trezor
- Full node via Electrum server
- Sign & Verify
- URI handlers for bitcoin payments
- Use OP_RETURN in Trezor Suite
- Ethereum/Layer 2 EVM
- What is Layer 2?
- Optimism, Arbitrum One & Base in Trezor Suite
- Polygon in Trezor Suite
- What are ERC-20 Tokens and why do they matter?
- What is BNB token and BNB Smart Chain?
- Managing Ethereum & ERC-20 Tokens in Trezor Suite
- Managing BNB Smart Chain & BEP-20 Tokens in Trezor Suite
- Replace-by-fee (RBF) to speed up an Ethereum transaction
- Ethereum Internal Transactions
- Solana
- XRP & XLM
- Other cryptocurrencies
- Basics
- Glossary
- What is self custody?
- What is a hardware wallet?
- What is a Trusted Display?
- Trezor fundamentals
- Coins vs Tokens
- What is an NFT?
- Where are my coins stored?
- Public & private keys explained
- Keeping your wallet backup safe
- Trezor blockbook explorer
- What are smart contracts?
- What are dApps?
- What is a stablecoin?
- Advanced
- Security & privacy
- How Trezor keeps you safe
- Security & Safety in Trezor
- Trezor hardware: built-in security
- Connect Trezor Suite to your node
- Entropy check
- MEV protection in Trezor Suite
- Past security issues
- Secure Elements in Trezor Safe devices
- Trezor Firmware hash check
- Trezor firmware revision check
- Trezor Model One Firmware installation progress check
- Trezor Safe device authentication check
- Understanding Trezor wallet backups: 12, 20 or 24 words
- Unlocking the bootloader on Trezor Safe devices
- Tor in Trezor Suite
- Personal security standards
- Partner portal
- Product updates
- Trezor Expert
- Trezor Beer Fund
- Logistics
- Order & shipping FAQ
- Can I add an item to an existing order?
- Can I get a discount?
- Can I pick up my order?
- Can I return an opened product?
- Can you check if a device is genuine by its serial number?
- I got my Trezor from a reseller and it stopped working, can you replace it?
- Is it safe to buy a Trezor on Amazon?
- My product stopped working correctly, can I get a replacement or a refund?
- Where do you ship from?
- Where to buy Trezor
- Why is my box different from what is shown on the website?
- Orders & payments
- Can I change my invoice?
- Can I purchase as a company (without paying VAT)?
- Card payment issues
- Change email address
- Change or modify an order
- Confirmation email not received
- Crypto payment issues
- Crypto payments on the Trezor Shop
- Double charged for an order
- How to cancel an order
- Order limits and bulk orders
- Order shipping notification
- Privacy policy
- Privacy policy at Trezor
- Trezor Shop payment options
- What is the Refer a Friend program?
- Why was my order canceled?
- Shipping & delivery
- Warranty & returns
- Troubleshooting
- Coins & tokens
- Device issues
- Common hardware issues
- "Firmware is already installed"
- Firmware update issues
- How to enter PIN on Model One
- How to enter your PIN on Trezor Safe 3
- How to reset your PIN
- Is my device safe to use?
- Trezor FW authenticity check failed
- Trezor Safe device authentication check failed
- Trezor Suite doesn’t see my device
- Using Trezor after a long time
- Warning "Unofficial firmware detected"
- Downgrade firmware Model One
- Downgrade firmware Model T
- Downgrade firmware Trezor Safe 3
- Downgrade firmware Trezor Safe 5
- Third-party wallet app issues
- Trezor Suite issues
- Can I cancel or reverse a transaction?
- Commonly misspelled wallet backup words
- Discovery error issue
- Funds sent without your authorization
- I can’t sign my transaction
- I don’t see my crypto
- My crypto hasn’t arrived
- My transaction is still pending
- Passphrase & hidden wallets issues
- Trezor recovery issues
- Trezor Suite trade issues
How to enter PIN on Model One
Entering your PIN on the Trezor Model One can be a little tricky, but it is one of the most crucial security features of your Trezor device. It is very important to understand how the PIN matrix works.
Entering your PIN on the Trezor Model One
At first, it is probably much easier to grasp this concept if you are clicking on the tiles using your mouse – trying to match the position of the individual digits in the 3x3 PIN matrix.
If you are entering the numbers using the numpad on your keyboard, you also have to visualize the nine keypads on your keyboard as empty tiles. Again, you have to match the position of digits shown on your Trezor device screen. The positions are randomly shuffled every time you connect your device.

Now entering your PIN should be easy!
For detailed information please follow this guide.
Did you forget your PIN and need to reset your device? Follow the instructions in the video below.
If you require further assistance, please contact us via our Chatbot Hal who will help resolve your issue.