I received fantastic service from…
I received fantastic service from Jakub... he was patient, thorough and very kind to me throughout our many email exchanges over several weeks. I can't recommend him enough! I'm not tech savvy and he guided me through the process of all my issues. He's a very valuable employee and deserves a promotion!
Trezor exceptional support team
I was sent a phishing email warning me about criti󠄉cal secu󠄉rity vulner󠄉ability. I forwarded this suspected email to Trezor support team for verification. Within 10 minutes, I received a reply email confirming that my email was indeed a fake email. I greatly appreciate Trezor's team speed and support!
Response was quick and advice was…
Response was quick and advice was clear.
Hope my provision of evidence from my scam mail; will disrupt and stop the scam artists.
Good service and support.
Good service and support.
obukowhoMosesowigh@134
obukowhoMosesowigh@134
shane advisor investments,
4 days ago
Thorough, knowledgeable, and patient.
The tech expert was patient and knowledgeable - Worked at a good pace and allowed extra time when needed -
Professional, prompt and effective
Jan was the agent handling my matter and was always very helpful, empathetic and prompt in response. I think Jan has been the best support agent I have dealt with across all companies including international corporations like Facebook and Bluehost and Shopify. Thanks again for the help and resolving the matter as quickly as possible
Problem with not delivered package has…
Problem with not delivered package has been resolved, error was at the side of UPS. Model 5 is amazing, best HWW I ever had! 👍
Benjamin Bousek,
5 days ago
Trezor safe 5
Trezor safe 5, clean simple design, enviroment friendly package, easy to use. Had an issue with starting using it, customer service was fast and super helpful. Recommended!
Trezor is a reliable cold wallet…
Trezor is a reliable cold wallet provider. I have used Trezor for years and I have not encountered any issues with them.
However, their competitor Ledger offers a bit more advanced services.
If you just need a simple and minimum risk cold wallet, Trezor would be the choice. If you want to use some advanced feature with crypto, Ledger would be the choice.
I use both.
Jeremy Boulton,
6 days ago
Michelle was very patient.
Michelle was very patient.
The trezor gadget was giving me alot of problems not responding to my finger but she hung with me until it worked.
Problem solved quickly
The relevant section of the online manual said "not available in your country, contact support". I did so and got a really quick and helpful reply that solved the problem. Excellent service.
Quick-Proffesional-Friendly
I have to say that the team at Trezor was very helpful, fast, and professional. I was frustrated with Ledger after receiving a defected item and couldn’t get any help except a robot. I learned about Trezor after the fact and had a small hiccup when ordering the Trezor Safe 5. But it took no time at all for the their team to take care of the issue and my new wallet arrived. It was very easy to set up and I Love the layout of the whole thing. Thanks to the team and Trezor. I will be ordering 2 more before the end of the year. I recommend anyone looking for a crypto wallet to get with Trezor.
Trezor Team is A+
The Trezor application is an improvement over the prior one I used. The instruction set-up team was patient and explained the process and use of the device in a way that was easy to understand. Highly recommended.
Good technical support!
Good technical support!
I am illiterate in technological terms…
I am illiterate in technological terms and Libor was very patient to guide me through to the process to have my problem solved. I have owed her a lots of thanks.
Outstanding Service
Outstanding Service. Very Rapid response, and they were very helpful.....Also got a replacement in record time.......KUDOS!!!
Z
Worth the Money!
He was very helpful with all of my questions and needs. He helped me get up and running very quickly with step by step guidance.
Merle McKinley,
2 weeks ago
Amazing product helping people with…
Amazing product helping people with self-custody. Great multiplatform and easy to use app for either desktop and mobile.
Trezor Support - Helpful, Prompt
Trezor support has always been there for me and I"m talking many years now. I find them not only prompt, efficient, easy to understand and above all most helpful.
Richard Clark,
2 weeks ago