Trezor Expert Onboarding Session

the whole experience was great, except the package was blocked by the custom. I suggest that a warning should be put somewhere when the order is placed. so the issue could be avoid earlier.

More confidence going into my wallet. The service provider was very knowledgeable.

Easy ish to use

Started with the Trezor One in the early days. It just got better with every upgrade/date. Never any security issues (if you follow their advice)

clear and concise. Not rushed. Digital assets are pretty new to me. Learning how to safeguard them is extremely important to me. So, I need to fully understand the procedures in safely securing them and feel very comfortable in doing so.

Shawn was outstanding. He guided me through the process and was very easy to understand. He answered all my questions. Could not have asked for a better experience.

Good job bro

Great onboarding experience! Best $99 I could have spent to ask questions and reduce the time I would have to search for answers myself. Having that 1 on 1 help ensured a very smooth and helpful process that I can now replicate with all the other devices I purchased. Highly recommend the personalized service.

Great experience. Fast delivery and excellent customer support when needed. Everything went smoothly.

Professional, clear, focus on security, opened to search solution on new subject (power bank).

After Nick got through reading the required scripts, he was very patient and personable.

Shawn was outstanding in practical knowledge and best practices which he reinforced throughout the session. He answered all of my questions satisfactorily with real examples. I left the session empowered to protect my assets and comfortably use my Trevor Safe. Thank you!

The Trezor Expert was very patient and properly detailed everything in a very “explain-like-I’m-technology-challenged” way. This was after they set baseline training based on my experience with crypto wallets and then took off wonderfully. All questions I had were answered to my satisfaction. I would recommend!

Booked an introductory session on Trezor 7. Shawn was my tutor (second time!) and he provided an excellent lesson on the usage of Trezor 7, demonstrating a high level of professionalism and subject knowledge throughout. The explanations were exceptionally clear, well-structured, and presented in a simple manner that made the material easy to understand, even for complex aspects of the device. The session was conducted efficiently and focused precisely on my requirements, without unnecessary detail. Overall, the instructions fully met my expectations, and I would highly recommend this tutor to anyone seeking clear and effective guidance.

While I find the initial process of transferring my crypto, Trezor is fast in responding to questions and the paid help is well worth the money. I am struggling a bit with selling some of my crypto, the first try did not go thru and now I have a bit of trepidation. Will most likely pay for some help for my first sell.

Excellent customer service, super fast responses. I am able to get a new wallet after my old one broke during the first 2-year of purchase.

The onboarding experience to set up my Trezor wallet was excellent. Nick gave me clear instructions about setting up the wallet along with important security information.

Support was courteous, knowledgeable and thorough. Would recommend to anyone. Thank you!

Great service. There is always the worry you’d do something wrong going solo so this service provides peace of mind.

My two Trezor 7s was delivered in a wet damaged box i was concerned that the items could potentially be omprimised so I immediately contacted Jan from Trezor, she was great, very accommodating and understanding, I was instructed to send the items back at no cost and was offered either a full refund or replacement at no extra cost, I ended up choosing the replacements and received it a week later. I would highly recommend this company for its attention to detail and quick response, very happy customer