Trezor Expert Onboarding Session
New to Trezor or just want a no-fuss setup? Join a friendly, 1:1 live session (available in English) to get step-by-step help setting up your Trezor.
Correctly set up your Trezor hardware wallet
Discover how to manage your crypto
Boost your confidence in a 60-minute session
Onboarding Session
For new users to set up the wallet & understand basic principles of self-custody
Consultation Session
For existing users to ask questions & receive guidance for advanced features
Price doesn't include a Trezor hardware wallet. Get one from the Trezor Shop.
How does Trezor Expert help?
Set up with confidence
Set up your hardware wallet, learn the basics, and feel confident using your Trezor in the crypto world.
Get a personal approach
Get your questions answered and learn about self-custody and crypto security in a one-on-one session.
Learn from the Experts
Find out how to navigate the crypto world safely and securely with your Trezor hardware wallet.
Made for everyone
Whether you’re new to crypto, not sure about the technology, or already know hardware wallets, this session makes setting up your Trezor simple.
This is how it works
1
Buy
Add a Trezor Expert Onboarding Session to your cart and complete your order. If you don’t have a Trezor hardware wallet, be sure to add one to your cart.
2
Book

After you finish your purchase, click the link in your order confirmation email to book your session. Just pick a date and time.
3
Confirm

You'll get a booking confirmation once everything is set. You can reschedule up to 72 hours before your scheduled session starts.
4
Join
Take your Trezor hardware wallet, sit at your computer, and click the session link in your email to join your Trezor Expert Onboarding Session. Happy Trezoring!
Hardware Wallet
Setup Session
Personal 1:1 guide for Trezor hardware wallet setup
60-minute live, online Trezor Expert Onboarding Session in English.
Available for all Trezor hardware wallets
*It’s necessary to have a Trezor device with you for this session.
Meet our TrezorExperts
Meet our team of Trezor Experts. They’ll guide you through setting up your hardware wallet easily and help you start your crypto journey with confidence!
Session prep &
good-to-knows
Frequently asked questions
Who is a Trezor Expert Onboarding Session for?
A Trezor Expert Onboarding Session is for anyone who wants hands-on hardware wallet setup, basic training, security insights, and a confidence boost with their Trezor device in a live, personalized session led by a certified Trezor specialist.
Do I need a Trezor hardware wallet for the session?
Yes, you need to have a Trezor hardware wallet with you during the session. This allows you to follow the setup process step by step, so our Trezor Expert can give you personalized guidance for your Trezor device.
Which hardware wallet is the Trezor Expert Onboarding Session compatible with?
Trezor Expert Onboarding Sessions are available for all Trezor hardware wallets.
How do I schedule my Trezor Expert Onboarding Session?
After you complete your order on the Trezor Shop, you’ll receive a confirmation email with a link to schedule your session. Choose a date and time from the available options and you’ll soon be ready to set up your Trezor.
Can I reschedule my session?
You can reschedule your Trezor Expert Onboarding Session once, but it must be done at least 72 hours before the session starts. Rescheduling isn’t allowed if your session starts within 72 hours.
How do I prepare for the session?
After you complete your order, you’ll get a link to watch a prep video. Also, have a compatible USB cable, a pen, a stable internet connection, a secure environment, and your Trezor device ready to go.
What topics will the session cover?
Trezor Expert Onboarding Sessions are designed to help you set up your Trezor hardware wallet quickly and easily. The session includes connecting your Trezor, setting up a PIN, creating a wallet backup, and a general overview of the Trezor Suite app.
Is the Trezor Expert Onboarding Session secure?
Yes! The Trezor Expert Onboarding Session is built for your privacy and security. No private data is shared during your session. Only the Trezor Expert's voice is recorded for liability reasons.












