Trezor Expert Onboarding Session
New to Trezor or just want a no-fuss setup? Join a friendly, 1:1 live session (available in English) to get step-by-step help setting up your Trezor.
Correctly set up your Trezor hardware wallet
Discover how to manage your crypto
Boost your confidence in a 60-minute session
Ask Hal AI
This is how it works
1
Purchase
Add a Trezor Expert Onboarding Session to the cart and complete your order. If you don’t have a Trezor hardware wallet, be sure to add one to your cart.
2
Book
Once you complete your purchase, click on the link in your order confirmation email to book your session. Simply select a date and time.
3
Confirm
You’ll receive a booking confirmation once everything is set. You can reschedule up to 72 hours before the start of your scheduled session.
4
Join
Grab your Trezor hardware wallet, sit by your computer, and click the session link in your email to join your Trezor Expert Onboarding Session. Happy Trezoring!
Your questions, answered
Who is a Trezor Expert Onboarding Session for?
A Trezor Expert Onboarding Session is for individuals seeking hands-on hardware wallet setup, basic training, security insights, and a confidence boost with their Trezor device in a live, personalized session led by a certified Trezor guru.
Do I need a Trezor hardware wallet for the session?
Yes, it’s necessary to have a Trezor hardware wallet with you during the session. This ensures you can follow the setup process step by step, enabling our Trezor Expert to provide tailored guidance for your Trezor device.
Which hardware wallet is the Trezor Expert Onboarding Session compatible with?
Trezor Expert Onboarding Sessions are available for all Trezor hardware wallets.
How do I schedule my Trezor Expert Onboarding Session?
After completing your order on the Trezor Shop, you’ll get a purchase confirmation email with a link to schedule your session. Select a date and time from the available options, and you’ll soon be on your way to setting up your Trezor.
Can I reschedule my session?
You can reschedule your Trezor Expert Onboarding Session once, but you must do so at least 72 hours before the session begins. Rescheduling isn’t possible if your session is scheduled to start within 72 hours.
How do I prepare for the session?
After completing your order, you’ll receive a link to watch a prep video. Additionally, make sure you have a compatible USB cable, pen, stable internet connection, secure environment, and your Trezor device ready in your hands.
What topics will the session cover?
Trezor Expert Onboarding Sessions are designed to get your Trezor hardware wallet up and running. This includes connecting your Trezor, setting up a PIN, creating a wallet backup, and a general overview of the Trezor Suite app.
Is the Trezor Expert Onboarding Session secure?
Yes! The Trezor Expert Onboarding Session is designed for your privacy and security. No private data is shared during the session. Only the voice of the Trezor Expert is recorded for liability purposes.