Move crypto to a wallet with a new wallet backup
If your wallet backup has been lost, or if you think that your wallet backup might have been compromised, we recommend sending your funds to another Trezor device or a third party wallet app as soon as possible.
See our guide on sending crypto in Trezor Suite.
If you own only one Trezor device, you can also move your funds to a new wallet with a new wallet backup, but doing so safely is a relatively complicated process.
Your wallet backup has been compromised
If you suspect your backup has been compromised, you should assume that is the case and move your funds elsewhere immediately. Doing the steps promptly and sequentially minimizes the window during which stolen funds could be drained.
Lost your wallet backup
If you lost your wallet backup but still have access to your wallet, move your funds elsewhere immediately by following the steps to move crypto using a third-party (hot) wallet or move crypto with multiple Trezor devices available. Then, wipe the Trezor device and create a new wallet with a new wallet backup.
It is recommended to have a spare Trezor device for situations like these. If you have time, order a second Trezor device from the Trezor shop.
If you already have a spare Trezor, or once your new Trezor arrives, please proceed with the steps described in the You have multiple Trezor devices available section.
By sending your cryptocurrencies to a third-party wallet, you are exposing your coins to a potentially dangerous environment.
This should only be done in emergency situations.
Strategies to move your crypto
Follow the instructions below carefully and always be sure to write down your wallet backup securely.
Sending crypto to a third-party wallet app
If you are under time pressure, follow these steps:
Items you will need:
- Your Trezor device
- A sheet of paper (or an empty wallet backup card or a new wallet backup)
- Multiple sheets of paper (or empty wallet backup cards or a new backup storage devices like Trezor Keep Metal)
- A pen
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Send your cryptocurrencies to a third-party compatible wallet.
- Learn more about various Trezor-compatible third-party wallet apps and select the right one for you from our collection of articles about them.
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Wipe your Trezor device:
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Set up your Trezor with a new wallet backup and carefully write it down:
- Mark the backup as your new backup (for example with the date of creation), so you do not confuse it with the old one.
- Set up a Trezor Safe 5
- Set up a Trezor Safe 3
- Set up a Trezor Model T
- Set up a Trezor Model One
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Get the receiving address for your newly generated wallet:
- Go to the Accounts page and select or add an account for the cryptocurrency you will be transferring.
- Click on the Receive tab in the selected account.
- Click "Show full address" and copy the receiving address of your new Trezor account. (See Receiving payments).
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Transfer the cryptocurrencies from the third-party wallet to your newly backed-up Trezor wallet.
You have multiple Trezor devices available
Items you will need:
- Your Trezor device
- One or (preferably) more sheets of paper (or an empty wallet backup card or a new wallet backup)
- Multiple sheets of paper (or empty wallet backup cards or a new backup storage devices like Trezor Keep Metal)
- A pen
Skip the first step below if you wish to use an already initialized Trezor (with existing and backed-up accounts).
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Initialize your second device and create a new wallet backup:
- Mark the backup as your new backup (for example with the date of creation), so you do not confuse it with the old one.
- Set up a Trezor Safe 5
- Set up a Trezor Safe 3
- Set up a Trezor Model T
- Set up a Trezor Model One
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Verify the new wallet backup by performing a check wallet backup process.
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Generate the necessary receiving addresses and copy them.
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Transfer your cryptocurrencies from the compromised wallet to the second device.
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Wipe the original device or repurpose it:
- Follow the respective wiping guide.
You only have one Trezor available and wish to use Trezor self-custody and cold storage only
Items you will need:
- Your Trezor device
- Your current wallet backup
- One or (preferably) more sheets of paper (or empty wallet backup cards or new backup storage devices like Trezor Keep Metal)
- A pen
Steps to follow:
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Ensure you have your original wallet backup available.
Before starting, check that the wallet backup is valid by performing a check wallet backup process. Do not destroy or otherwise dispose of this wallet backup until completing these steps and transferring all of your crypto:
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Wipe your Trezor device:
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Set up your Trezor with a new wallet backup and carefully write it down.
- Mark the backup as your new backup (for example with the date of creation), so you do not confuse it with the old one.
- Set up a Trezor Safe 5
- Set up a Trezor Safe 3
- Set up a Trezor Model T
- Set up a Trezor Model One
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Verify the new wallet backup by performing a check wallet backup process again.
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Get the receiving address for your newly generated wallet:
- Go to the Accounts page and select or add an account for all cryptocurrencies you will be transferring.
- Click on the Receive tab in the selected account.
- Click "Show full address" and copy the receiving address of each cryptocurrency’s new Trezor account. (See Receiving payments). You will need them in a later step.
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Wipe your Trezor device again following the respective guide above.
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Restore your original wallet backup:
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Send your funds to the new wallet.
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Wipe your Trezor device again following the respective guide above.
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Recover your Trezor using the new wallet backup following the respective guide above.
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Your funds should appear via pending or confirmed incoming transaction(s).
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Consider your old wallet backup compromised – do not use it again.
- Ensure you have moved all funds to your new Trezor.
- The old wallet backup can now be destroyed, or defaced, so you do not use it.
- When destroying a backup, confirm it is the one you do not intend to use, and not your new backup.
Safety tip
- It is recommended to have a spare Trezor device for increased safety and convenience.