The Best wallet
The Best wallet
The support team replied very fast and…
The support team replied very fast and solved my porblem very effectivly, many thanks! To find the support e-mail adress was a lilltle bit difficult.
Very fast and professional custom…
Very fast and professional custom service. Thank you!
Great Customer Service
I received great customer service recently from Jakub at Trezor Customer Support. My queries were resolved promptly through clear instructions and professional communications.
Top!
Top!! And thank you Ester for support!
Solution
Hello, I just wanted to thank you for your help. You were very efficient and found a solution to my problem quickly. I really appreciate it
Best wallet ever
Best wallet ever, recommend !!!!
I trust Trezor
That was my first cold wallet
It took a long time but the trezor rep…
It took a long time but the trezor rep stayed with the problem and eventually got it sorted out.
Great Trezor support
Great Trezor support
Excellent service
Excellent service, quick response, a very good solution. Thank you.
got what i was looking for
got what i was looking for. just took 2 or 3 emails. fair enough
The support team responded in a timely…
The support team responded in a timely manner and provided the solution to my issue.
Refund operation
The support team was able and willing to resolve my query as soon as they could
Outstanding Customer Service and Integrity – Thank You, Trezor!
I had an unusual experience with Trezor. I placed an order for a Trezor Safe 3 and canceled it shortly afterward. Although the cancellation was confirmed and I received a full refund, the device was unexpectedly delivered to me.
Several months later, I contacted Trezor Support to clarify the situation, as I wanted to handle everything honestly and fairly.
To my surprise, Ester from the support team kindly confirmed that I could keep the device without any additional payment.
I was genuinely impressed by their professionalism, generosity, and customer-first approach.
It's refreshing to deal with a company that values its customers and handles unexpected situations with such kindness.
Thank you, Ester and the Trezor team! You've earned my trust and respect. Highly recommended!
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Good support and professional customer service
I had a problem accessing my Solana account through Trezor. The support team, especially Libor, was helpful and professional throughout the process. He kept me informed and took my report seriously.
After some time, the Solana issue was resolved, and I can now access my account and view my transactions again.
I appreciate Libor's communication and the support team's efforts to investigate the problem. Thank you for your assistance and for taking customer feedback seriously.
Overall, I am happy with the support I received and hope Trezor continues to improve its services and reliability.
Pretty fast feedback
Pretty fast feedback
Amazing
Amazing Support, Amazing Safety. Pure Love.
Help is a question away
That the Trezor team are genuinely concerned to give it their all to address a situation 100%
I feel like I have a friend in the business
Support was accomplished in a timely manner making the entire experience that much better Thanks Again
The company is being honest for dealing…
The company is being honest for dealing with my problems.