Set up a wipe code to erase your Trezor

Set up a wipe code in Trezor Suite for desktop under Settings → Device. The Trezor Suite mobile app doesn't have wipe code settings. A wipe code is a second PIN: enter it at any PIN prompt and your Trezor erases all private data, including your wallet, and resets to factory defaults.

Set up a wipe code in Trezor Suite

Wipe code settings are in Trezor Suite under Settings → Device, in the Danger Area section. You need a PIN set on your Trezor first.

1. Select Set up wipe code.
2. On your Trezor, select Turn on.
3. Enter your PIN.
4. Enter your new wipe code. You enter it the same way you enter your PIN.
5. Enter the wipe code again to confirm it.
6. Select Continue on your Trezor.

Trezor Suite shows a notification: "Wipe code changed successfully." The Danger Area section now shows Change wipe code and Remove wipe code.

Change your wipe code

Change your wipe code in Trezor Suite under Settings → Device, in the Danger Area section. You need your PIN, not your current wipe code.

1. Select Change wipe code.
2. On your Trezor, select Change.
3. Enter your PIN.
4. Enter your new wipe code, then enter it again to confirm it.
5. Select Continue on your Trezor.

Trezor Suite shows a notification: "Wipe code changed successfully."

Remove your wipe code

Remove your wipe code in Trezor Suite under Settings → Device, in the Danger Area section. Your Trezor then works with your PIN only.

1. Select Remove wipe code.
2. On your Trezor, select Turn off.
3. Enter your PIN.
4. Select Continue on your Trezor.

Trezor Suite shows a notification: "Wipe code removed successfully."

Erase your Trezor with the wipe code

Enter the wipe code at the PIN prompt. Your Trezor immediately erases all private data, including your wallet, and resets to factory defaults. There is no confirmation step and no way to cancel.

When the erase is done, your Trezor shows a screen saying the wipe code was entered and the device was erased.

Your Trezor doesn't need to be connected to a computer or phone. Power it on from any source, such as a wall charger or power bank, and enter the wipe code on the device.

On Trezor Model One, you enter your PIN in Trezor Suite, so the device must be connected to a computer to use the wipe code.

Get your wallet back after using the wipe code

Recover your wallet with your wallet backup. After the wipe code is entered, your Trezor is empty, like a new device. Set it up again and choose to recover a wallet.

If you need help, contact Chatbot Hal.