Bluetooth troubleshooting

Bluetooth connections make it easy to link your Trezor Safe 7 to your computer or phone without the hassle of cables. When these connections fail, it can be frustrating and disruptive.

If you’re struggling to pair your Trezor Safe 7 with your desktop or mobile device, try the following:

• Check the devices are in close proximity
• Make sure bluetooth is enabled on both devices
• Remove old Trezor device Bluetooth connections
• Restart your device(s)
• Turn Bluetooth on/off again
• Forget and re-pair the devices
• Update Trezor firmware and your desktop or mobile OS