Shipping & delivery
Everything you need to know about delivery and fulfillment
- Can I change the delivery address on my Trezor order?Orders ship to the address provided
- Countries we ship toFind out if we ship to you
- Expected delivery times
- Find your Trezor order when tracking says deliveredResolve a missing delivery
- How to track your Trezor orderFind out when your Trezor arrives
- Item missing from packageWhat to do if your order is incomplete
- Item missing from your Trezor order? How to report itSteps to take if delivery is damaged
- Shipping and warehouse closures 2026Public holiday schedule for shipping and support
- Shipping estimates for Trezor Safe 7Learn when your device will ship
- Trezor package returned to the sender? Get a resend or refundWhat to do if your package was returned
- Who pays customs duties and import taxes on Trezor shipments?Customs fees may apply upon delivery
- Why your Trezor order hasn't arrived yetMissing shipping info may delay dispatch
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