How to track your Trezor order

A tracking ID is assigned to your order once the order status is “shipped”.

Orders which have been paid for are processed within 24 hours during business days, unless otherwise stated during checkout.

Once the order has been shipped, you will receive a notification from [email protected] containing the tracking ID.

For orders shipped to the USA or UK, you can track your package using this link: https://track.shiptracker.io/

For all other countries, tracking depends on the shipping method selected at checkout. Use the links below based on your carrier:

• PPL
• DHL
• UPS
• Packeta (Zásilkovna in Czechia) for pickup point and parcel locker orders

If you chose a pickup point or parcel locker, the carrier notifies you when your parcel is ready to collect and sends you a PIN or QR code to collect it.