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Item missing from package

If any products are missing from your package, please follow these steps:

  • Check your invoice to confirm that you have ordered the specific product.
  • Send us a photo of the contents of the package, even if the package is empty, along with a photo of the shipping label.
  • Make sure you have your order number ready.

Please reach out to us via our :chat[Chatbot Hal] and we will make sure you get your missing item in your hands as quickly as possible.

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