Find your Trezor order when tracking says delivered

If you have not received the parcel, but the status shows it has been delivered, we recommend you try the following steps:

• Ask your neighbors/reception/family members if they have received your consignment.
• Reach out to the delivery company and have them check their internal system – they may know exactly where the package was left, or they may have other useful information.

If you chose a pickup point or parcel locker, skip the first step and contact the carrier with your tracking number.