Get your Trezor set up and running.
Learn the basics
Manage all your coin & fund activity.
Protect your coins & safety with Trezor.
Learn how & why to recover your Trezor.
Find out which coins your Trezor supports.
Connect your Trezor to other software & apps.
Discover all for media, developers, affiliates & more.
All updates in one place.
Trezor Suite doesn’t see my device
Troubleshooting steps to take if your device is not recognized by Trezor Suite
Using Trezor after a long time
Learn what to do if you haven't used your Trezor in a long time
I don’t see my crypto
What to do if you do not see your crypto in the Trezor Suite application
My crypto hasn’t arrived
Common reasons why funds sent to your Trezor have not arrived
I can’t sign my transaction
Common issues related to being unable to sign transactions with your Trezor device
Is my coin supported?
Learn which coins are supported by your Trezor device.
Learn about Trezor Shop's return policy
How to cancel an order
Learn how to cancel an order placed on Trezor Shop
Confirmation email not received
What to do if you have not received your conformation email from Trezor Shop
Card payment issues
Troubleshooting steps for issues with card payments on Trezor Shop
Where is my package?
What to do if you shipment from Trezor Shop is delayed
Connect and update your Trezor.
Solve your access, funds, and passphrase issues.
Get answers to common issues with coins and tokens
Troubleshoot connectivity and linking issues.
Learn how & where to buy Trezor products.
Resolve payment & transaction issues.
Find out where your order is now.
Get the details of our return and refund policy.