Invoices are sent automatically by email as soon as the order is paid.
- If you placed a company order and selected the option “This order will be billed to a business” at the checkout (and provided us with a valid VAT ID) you should have received a suitable and correct invoice.
- Minor amendments to an invoice are considered on an individual basis by our financial team upon request.
If you have an issue please try our chatbot Hal
to contact support who will help resolve your issue.